We are upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all our prescriptions will be processed electronically from 02/03/2020
Electronic prescriptions help save the NHS money.
You will receive your prescriptions in the same way as you do now.
Read more about EPS on the NHS website.
Patients on regular medication will require repeat prescriptions and for a safer and speedier service repeat prescriptions are now computerised. Please allow 48 hours for your repeat prescription to be processed. (Bank holidays and weekends not included).
We are not able to issue repeat prescriptions at weekends, on public holidays or outside of normal surgery hours.
The prescriptions query line at the surgery is open from 2:00pm - 5:00pm.
Due to the large number of requests we process each day and the increased risk of making mistakes, we are also unable to take orders for repeat prescriptions over the telephone.
Requests can be submitted
- In person by coming to reception
- Online via SystemOnline https://systmonline.tpp-uk.com/
- By email to firstname.lastname@example.org (the practice does not accept any responsibility for emails not received due to technical failures on your end which may be due to your email device/application not being setup correctly or lack of network connectivity, or mis-spellings in the email address, please ensure you type the address as above carefully and correctly, if you are having difficulties please use another method to submit your prescription, the email address does not automatically acknowledge receipt of your emails)
- By post (remember to include a stamped self-addressed envelope, if you want the prescription posted back to yourself)