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Stay Well Derbyshire
Call 111 - When it is less urgent than 999

Self Care

The Citizen's Advice line is currently open 9am-2pm Monday to Friday. We will have extra advisers logged in to take your call while our outreaches and offices are closed.

If you would like one of our advisers to call you, please complete this form with your contact details and we will give you a callback. Alternatively, please call 0808 278 7843

There is a self referral service for out-patient physiotherapy. This service provides assessment, diagnosis and treatment for a wide variety of musculoskeletal problems (i.e. injury, damage or disorders of the joints and other tissues e.g. bones, ligaments, tendons, muscles, nerves). It also offers advice and education on the self-management and prevention of musculoskeletal problems.

You can self-refer yourself to the physiotherapy team in thesurgery@wheatbridge GP clinic by ringing 01246 565050 and the lines are open Mon-Fri 830-4pm.

Alternatively you can self refer yourself to the physiotherapy team based at Chesterfield Royal Hospital: This service also includes Musculoskeletal, Neurological, Women's and Men's Health Physiotherapy.

While awaiting your physiotherapy appointment it can be useful to modify your daily routine to avoid irritating your symptoms. Gentle mobilisation of your joints as well as changing position throughout the day may be beneficial. Over the counter pain relief can be helpful.

This link contains some exercise leaflets and videos that you can use at home:

The Community Podiatry Service provides assessment, diagnosis and treatment to a range of patients with lower limb and foot problems, including:

  • People with long term conditions such as diabetes, vascular disease, amputees, connective tissue disorders, stroke, Parkinson's disease
  • People with multiple and complex needs e.g. dementia, falls.
  • People with biomechanical problems e.g. gait/postural problems.
  • People with severe foot and ankle problems/conditions.
  • People requiring nail surgery.

Wheatbridge Surgery Offers Podiatry and/or Foot related services and treatment within. (For more information or to book an appointment call the Podiatry directly @ 01246 293731).

These are some useful websites on sleep and some ideas on lifestyle changes that can help: and

Some people also find that mindfulness can help with sleep and their mental health: There are lots of apps to guide you through mindfulness exercises, some offer a free trial such as: or

The Audiology service is provided to patients over 55 years of age and struggling with hearing. Patients can use any of these providers by calling them directly.

Specsavers - 01246 222334

Scrivens - 0800 027 5102

Chesterfield Royal Hospital - 01246 514403

Derbyshire Recovery Partnership provides services for people in Derbyshire with a drug and/or alcohol problems. 

The teams offer different levels of support from brief advice and harm reduction to intensive structured 1-to-1 and group work.

Derbyshire Recovery Partnership also manages all substance misuse substitute prescribing for drug or alcohol treatment across Derbyshire.The service is for any adult (18+) who wishes to address any issues they have caused by the use of drugs or alcohol. 

This can include binge drinking, the use of New Psychoactive Substances, as well as physical alcohol or drug dependence.

Derbyshire Recovery Partnership (DRP) is a drug and alcohol treatment service between Derbyshire Healthcare NHS Foundation Trust, Derbyshire Alcohol Service (DAAS), Phoenix Futures, And Intuitive Thinking Skills.

Patients can self-refer into this service by calling

0845 308 4010 or

01246 206514

Gamcare ( ) and begambleaware ( websites contain information about the signs of problem gambling and they also provide general information about gambling, including how to gamble safely and where to get help if you or someone you know has problems with their gambling.

You can call the national gambling helpline free of charge on 0808 8020 133 (24 hours a day)."

This service is for anyone over 12 years old & provides support, help and advice for you to successfully stop smoking for good. The fully trained Stop Smoking Advisers can support you through your quit attempt with tips, advice and stop smoking products or medication on prescription.

The Service is provided by Live Life Better Derbyshire at various locations across Derbyshire.

Patients can self-refer into this service by calling

0800 085 2299

Or by completing the online form.

See their website for further information.

This service is for anyone over 16 years old & with a Body Mass Index (BMI) over 25. Calculate your BMI here.

The service supports you to set and achieve your own weight loss targets and to maintain this weight loss long term. It is different to other weight loss programmes as it focuses on what’s happening in both the body and the mind to help you achieve long-term weight loss and wellbeing.

The Service is provided by Live Life Better Derbyshire at various locations across Derbyshire.

Patients can self-refer into this service by calling

0800 085 2299

or by completing the online form

See their website for further information.

For healthy recipes please visit

This Service provides sexual health support for :

  • Sexually Transmitted Infections & HIV (See link on website for requesting a self test kit)
  • Contraception
  • Pregnancy

The service is provided by Derbyshire Community Health Services at 

Wheatbridge Surgery, Wheatbridge Road, Chesterfield S40 2AB.

Patients can self-refer into this service by calling

0800 328 3383

See their website for further information and to book online.

For information on the different methods of contraception available and to compare them you can visit:

Termination of pregnancy - Chesterfield Hospital are now accepting self-referrals for abortions. You can self refer by ringing 01246 512424 between 8am - 4pm Monday-Friday and more information can be found here: Alternatively you can speak to a GP and they can arrange a referral.

This service provides a helpline & live chat, counselling & coaching and one day courses for adults over age 18 affected by an Autism Spectrum Condition (ASC). The service is also available for carers of adults living with an ASC. 

The service is available for residents of Derbyshire only.

The service is provided by Relate Derby & South Derbyshire on behalf of Derbyshire County Council.

You can register as a carer on this website (but please let the practice know so we can add you as a carer on our practice files). The website contains lots of practical advice for carers and links to other organisations that can help carers.

Derbyshire Carers Association (DCA) are the lead provider for carers services in Derbyshire. Commissioned by Derbyshire County Council and NHS to provide free support services for carers who look after a friend or family member who, due to illness, disability, mental health problems or an addiction cannot cope without their help and support. They offer support to both those who care for an adult and Young Carers. For more information

Call 01773 833833


Or email

To self-refer for this service please call 01629 533190

Derbyshire Social Care and health offer numerous amount of services to whom that are needing help with safety, whether that be an adult or child. You can visit the website for more information about self referrals , whether that be applying for a blue badge, finding a care home, or getting help for a child or adult that may need it.

The Elm Foundation - Derbyshire based organisation, offers advice, counselling, access to refuges and support. Landline : 08000 198 668, Mobile (text only) 07534 617 252, website:

National Domestic Abuse Helpline - advice and support on domestic abuse, or 24h freephone 0808 2000 247

Stand TO. Derbyshire Veterans

Open Monday to Friday 9.30 – 4.30 our STAND TO VIP team of veterans and staff are here to help with enquiries from Derbyshire veterans or their families on issues from Covid impact to substance misuse, housing, financial, relationship problems and much more. We will signpost and support veterans to access a range of Services listed in our Derbyshire Veteran support directory. Give us a call on…

01246 959 333

DCAN (Dementia Change Action Network) have published the Next Steps website to support people who are waiting for a memory assessment appointment. Next Steps helps you to find the right support, at the right time, while waiting for your memory assessment appointment.
Click here to find information about what to expect at your memory assessment and organisations who can help, including steps you can take right now

If you are experiencing:

  • Red eye or eyelids
  • Dry, gritty or uncomfortable eyes
  • Eye irritation and inflammation
  • A lot of recent discharge from the eye or watery eye
  • Recently occurring flashes or floaters
  • Painful eye
  • Ingrowing lashes
  • Recent and sudden loss of vision
  • Foreign body in the eye

…you can arrange an appointment with an optometrist through the Minor Eye Conditions service without needing to speak to a GP first.

A number of local opticians offer this service including:

  • Boots Opticians, Market Place, 01246 204693
  • Vision Express,16 Packers Row, 01246 277432
  • Specsavers Opticians, 2 Burlington Street, 01246 222334

... please ring them to book an appointment.

To find out more information and how to book an appointment with your nearest practice please visit:

Mental Health & Talking Therapies

In Emergencies please phone:

Derbyshire Mental Health Helpline and Support Service. - The mental health support line is for Derbyshire people of all ages who are experiencing increased mental health needs during the Coronavirus (COVID-19) pandemic.
Telephone number: 0800 028 0077

Samaritans - Confidential service for people in despair and who feel and/or have any suicidal tendencies. For all ages. More information is available on their website or by calling 116123 or 111 or 999

Build Sounds Minds - Emotional Wellbeing Service for patients aged 0-17, Providing help with anxiety, sleep, loneliness, self-esteem and anxious feelings. (More information available on their website where you can complete a self referral form or request a call back. Otherwise, you can self refer by calling 01246 277422).

Childline - Anything from abuse, bullying, exam stress and relationships. For Patients Ages 0-18 years. Call them on 0800 1111.

Samaritans - Confidential service for people in despair and who feel and/or have any suicidal tendencies. For all ages. ( More information is available on their website or by calling 116123.

Kooth - An online counselling and emotional well-being platform for children and young people, accessible through mobile, tablet and desktop and free at the point of use. For patients ages 11 to 18 years.

Young Minds - Free counselling services : confidential telephone and email support to any adult worried about the mental wellbeing of a child/young person. Call the Parents Helpline 0808 8025544 (Monday to Friday 9.30am-4pm, free for mobiles and landlines) Or visit the website:

Derby and Derbyshire Emotional Health & Wellbeing - A collection of resources for young people and their parents/carers. Contains links to local services providing emergency and longer term mental health support for young people and parents/carers.

Change Grow Live - Support for young people who are using drugs or alcohol. Self referral is through 01773 303646 or email or through their website:

Stonewall Youth - Support for young lesbian, gay, bi and trans people as well as those who are questioning. Lots of online resources and a search function to find local organisations that can offer support:

Insight Healthcare - This service is provided for patients age 16 years and over (Appointments can be requested by completing the online form on their website: or by calling 0300 555 5582.

Trent Psychological Therapy Services - This service is provided for patients age 16 years and over. (Appointments can be requested by completing the online form on their website: or by calling 01332 265659.

Talking Mental Health Derbyshire This service is provided for patients age 16 years and over. (Appointments can be requested by completing the online form on their website: or by calling 0300 123 0542

Vita Minds This service is provided for patients age 18 years and over. (Appointments can be requested by completing the online form on their website: or by calling 0333 0153 496

Specialist counselling and support:

Cruse Bereavement Care - 01246 550080 | Helpline: 0808 808 1677

SAIL - Sexual Abuse and Incest Line, offers a helpline, counselling, different therapies and legal advice  – helpline: 0800 028 2678. See their website for further information:

SoBS - Survivors of Bereavement by Suicide is a charity within the UK and now we are opening a group in CHESTERFIELD.

SoBS offer peer-to-peer support to all those over the age of 18, impacted by suicide loss in the UK. They help those bereaved by suicide to support each other, at the time of their loss and in the months and years that follow. People that have been affected by suicide are at greater risk for suicide themselves. This cycle needs to be broken and good postvention support can help people to grieve and recover and can be a critical element of preventing further suicides from happening.

They have a number of support groups around the U.K. The nearest group is: Chesterfield

For more information
Contact: 07507 692029
National Helpline: 0300 111 5065
9am-9pm daily

Relate Chesterfield and North Derbyshire are currently able to offer 6 free Counselling sessions for people aged 16+ suffering with low mood, depression or anxiety. This does not have to be diagnosed and patients are able to self refer online or by calling 07384 762877.

These appointments can be Face to Face, via Zoom or by telephone

Qwell - An online counselling and emotional well-being platform for adults, accessible through mobile, tablet and desktop and free at the point of use.

NHS Self Help Leaflets and advice –

Moodgym – like an interactive self-help book which helps you to learn and practise skills which can help to prevent and manage symptoms of depression and anxiety.

Mind - General mental health information and support:

1st Steps - Age 5+, online self referral, support rooms, web chats. For more information, please see their website :

Beat Eating Disorders - For more information about online support groups, please see their website:

Freed Beaches - Age 14+, 01909 479922, Family Appointments.

Mental health problems are common and can affect anyone, including veterans and their families.

More information can be found on the NHS website by clicking here.

Support for armed forces families

If you or someone you know is struggling with their mental health and wellbeing, the rest of the family can be affected.

Op COURAGE: The Veterans Mental Health and Wellbeing Service can help your family get care and support from local services. With your permission, they can also be involved in your care plan.

To get help from this service you must:

  • be a resident in England and have served in the UK armed forces for a full day
  • be registered with a GP practice in England or be willing and eligible to register with a GP
  • provide your military service number or another form of eligibility

The Midlands

Call 0300 323 0137 or email Includes the Op COURAGE urgent care and support service for The Midlands.

Health information

Provides information on health, lifestyle, disease and other medical related topics. The website's aim is to provide members of the public with up-to-date information on health related topics in the form of comprehensive leaflets (which can be read online or printed), blogs, wellbeing advice and videos.

The Self Care Forum aims to further the reach of self care and embed it into everyday life. Self Care is the actions that individuals take for themselves, on behalf of and with others in order to develop, protect, maintain and improve their health, wellbeing or wellness. has been certified as a producer of reliable health and social care information by The Information Standard. It has been established by the Department of Health to help patients and the public make informed choices about their lifestyle, their condition and their options for treatment and care.

This website has lots of leaflets with advice on common minor illnesses. You can also find your nearest pharmacy and other Derbyshire specific information.


Local Services, Let
Equilibrium Massage Therapy